- MASS MoCA
Thank you for your interest in joining the MASS MoCA team! If you love the arts, and take pride in working hard with a dedicated team, we hope you find a position below that fits your skills and experience.
MASS MoCA strives to be a welcoming environment that encourages free exchange between the making of art and its enjoyment by the public. We are committed to inclusion and diversity among our staff, artists, patrons, and guests alike.
While MASS MoCA is currently closed to the public, we are working hard behind the scenes to prepare for the day we can reopen. A large factor in our ability to reopen will be ensuring we are able to provide a safe experience for our employees and guests. Due to the uncertainties around when we can reopen, we will stagger our hiring efforts based upon needs.
We anticipate a phased re-opening and hiring process, so, if you apply but don’t hear from us immediately, please rest assured that we will be in contact as soon as each role can be filled.
Department: Visitor Services
Reports to: Director of Visitor Experience
Full-Time and Part-Time Openings
A Museum Attendant (MA) will be part of our Visitor Experience team, and requires a combination of customer service, visitor engagement, and basic art protection skills.
MAs are the stewards of the visitor’s experience at MASS MoCA. They enthusiastically and confidently share their knowledge about exhibitions and artists; promote educational and performing arts programs; explain MASS MoCA’s history and architecture; invite visitors to explore the North Adams community and the Berkshires at large; and impart any other information that provides the best possible experience at the museum and in the surrounding community.
MA team members will be trained to interact with visitors of all ages, to foster connections between visitors and the works of art on view, and to encourage dialogue.
MAs ensure that artworks are protected and that visitors follow museum policies regarding parameters for food or drink in the galleries, photography of and contact with artwork, and current State of Massachusetts guidelines for social distancing.
Museum Attendants report to the Director of Visitor Experience, a newly defined leadership role at MASS MoCA, who, through collaboration with staff across the institution, provides oversight for all visitor experience functions, ensuring that our visitor experience aligns with the museum’s brand and mission.
Multiple openings available
Custodians are responsible for performing routine and preventative cleaning of the museum galleries, offices, and tenant spaces.
MASS MoCA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, language and culture, economic status, educational background, gender, geographic location, housing status, marital status, mental ability, national origin, parental status, physical ability, political philosophy, race, religion, spiritual beliefs, sexual orientation, body shape and size, immigration status, indigenous heritage, and veteran status. Applicants requiring reasonable accommodations for the application and/or interview process should notify a representative from the HR department at firstname.lastname@example.org.
Employment at MASS MoCA is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check/CORI check.