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  • MASS MoCA

Thank you for your interest in joining the MASS MoCA team! If you love the arts, and take pride in working hard with a dedicated team, we hope you find a position below that fits your skills and experience.

MASS MoCA strives to be a welcoming environment that encourages free exchange between the making of art and its enjoyment by the public. We are committed to inclusion and diversity among our staff, artists, patrons, and guests alike.

DIRECTOR

Candidate Profile
MASS MoCA seeks a welcoming, flexible, and fearless leader with a passion for and thorough working knowledge of artistic production. The next Director will be a strategic thinker and skilled decision-maker with a big-picture view of the cultural sector and a track record of evaluating options and achieving positive outcomes. The candidate will possess the ability to work effectively with creative talent, to engage diverse audiences, and to champion education – formal and informal – through the arts. The ideal candidate will have a deep appreciation for the mission of MASS MoCA and both the desire and the ability to advance a vision for the years ahead.

The next Director will bring an authentic interest in and commitment to expanding audiences for contemporary art and exploring unconventional approaches to cultural production, as well as deep relationships across the international art community. They will be able to build a sense of trust among staff and artists alike, creating conditions where people can do their very best work, without fear of failure. The ideal candidate will care about the broader prosperity of North Adams and its inhabitants, understand the role the arts can and do play in a rural and post-industrial community, and will be eager to set down roots in the community.

The ideal candidate will have excellent communication skills, including the ability to be an articulate advocate for the arts, arts education, and life-long learning. They will be an enthusiastic fundraiser, with the ability to build ideological and financial support for major initiatives, to cultivate and maintain relationships with donors, to solicit funds effectively, and to provide excellent stewardship for all gifts. The Director will be as adept, inspiring, and effective in a North Adams community meeting as on the global stage of art and philanthropy.

The candidate will have a track record of success managing teams and resources, including being a careful steward of organizational assets. They will be able to guide the continued development of the physical campus, thinking expansively about the highest and best use of key buildings, the campus’s edges, and open spaces, asking, “how can the current and future use of the campus meet our goals for diversity, equity, inclusion and access; community connection; innovation; economic vitality; and artistic excellence?”

The next Director of MASS MoCA will embody core values that set a standard for institutional culture that insists on: diversity and equity (in thought and opportunity); integrity; transparency and effective communication; empathy, respect, fairness, and self-awareness; clear and defined purpose in the work, for everyone; learning opportunities; teamwork; recognition.

Read the full Position Specification here

Russell Reynolds Associates has been exclusively retained for this search. Given the need for confidentiality throughout this process, prospective candidates are invited to reach out directly to their search consultants at MASSMoCA@russellreynolds.com with a CV and brief explanation of interest.

 

DIRECTOR OF VISITOR EXPERIENCE

Description
Cultural institutions must be highly responsive to multiple audiences by sharing authentic, relevant experiences with them and act as important centers for innovation, dynamic discourse, and positive social change. As a steward of the MASS MoCA mission, the Director of Visitor Experience supports MASS MoCA’s strategic objectives of creating extraordinary cultural experiences and programs, with a focus on staff development, museum operations, cultural competency, and community relations.

The Director of Visitor Experience (DVE) reports to the Deputy Director; close institutional partners include Director of Education, Director of Communications, Membership and Stewardship Manager, and Visual and Performing Arts leadership. Through collaboration with staff across the institution, the DVE provides leadership to define the standards and ethos for visitor experiences at MASS MoCA and provides oversight for all visitor experience functions to ensure that our visitor experience is warm, attentive, inspiring, meaningful, memorable…and fun! Serving as a conduit for translating the Museum’s mission into action, the Director of Visitor Experience will have the primary day-to-day responsibility for understanding the particular needs of MASS MoCA’s diverse and intergenerational audiences. The DVE will work collaboratively to design and develop high-quality, responsive, and welcoming experiences for museum visitors and performing arts events attendees; methods to facilitate pleasant and fast box office and online ticket purchasing experiences; and meaningful educational engagement with visitors.

Learn more and apply to the Director of Visitor Experience position here.

DIRECTOR OF OPERATIONS

Description
Reporting directly to the Interim Executive Director, the Director of Operations is responsible for the department’s strategic goals and initiatives, planning, budgeting, and oversight of facilities operations at MASS MoCA’s 16-acre, 500,000 square foot campus. The position also collaborates on the successful implementation of the museum’s wide variety of programs, events, and exhibitions, and ensures that the physical environment reflects the museum’s mission, and artist-, community-, and visitor-centered philosophy.

In support of organizational strategies and goals, the Director provides leadership, management direction, and guidance to four direct reports: the Facilities Manager, the Chief Engineer, the Custodial Supervisor, and the Manager of Security, who in turn supervise and support the professional growth and development of over 30 individual staff. The Director oversees all services related to the operation, maintenance, and construction of the institution’s campus. The Director of Operations will also be the primary point of contact for more than 30 tenants who lease space on campus.

Learn more and apply to the Director of Operations position here.

MUSEUM ATTENDANT
Part-Time

Description
Department: Visitor Services
Reports to: Director of Visitor Experience
Part-Time Openings

A Museum Attendant (MA) will be part of our Visitor Experience team, and requires a combination of customer service, visitor engagement, and basic art protection skills.

MAs are the stewards of the visitor’s experience at MASS MoCA. They enthusiastically and confidently share their knowledge about exhibitions and artists; promote educational and performing arts programs; explain MASS MoCA’s history and architecture; invite visitors to explore the North Adams community and the Berkshires at large; and impart any other information that provides visitors the best possible experience at the museum and in the surrounding community.

MA team members will be trained to interact with visitors of all ages, to foster connections between visitors and the works of art on view, and to encourage dialogue.

MAs ensure that artworks are protected and that visitors follow museum policies regarding parameters for food or drink in the galleries, photography of and contact with artwork, and current State of Massachusetts guidelines for social distancing. Museum Attendants report to the Director of Visitor Experience, a newly defined leadership role at MASS MoCA, who, through collaboration with staff across the institution, provides oversight for all visitor experience functions, ensuring that our visitor experience aligns with the museum’s brand and mission.

Learn more and apply to the Museum Attendant position here.

CUSTODIAN
Part-Time, Tenant Ops

Description
MASS MoCA is accepting applications for a part-time tenant custodian.
1st Shift: Monday- Friday 11am- 3:30pm
Ideal candidates will be available to fill in other shifts as needed.

Custodial responsibilities will include:

  • Sanitizing and disinfecting throughout the facility and museum
  • Performing all routine cleaning tasks including sweeping, mopping, vacuuming, cleaning restrooms, washing windows and walls, restocking supplies, and other duties assigned using prescribed procedures
  • Trash removal, recycling, and sanitation of waste receptacles
  • Cleaning and supporting special events on the MASS MoCA campus, as needed
  • Reporting observed damages or defects in assigned areas
  • Following technical and safety procedures as instructed
  • Assisting with snow removal and sanding, as needed
  • Assuming additional responsibilities as required

Learn more and apply to the Custodian position here.

SECURITY GUARD
1st Shift

Description
Weekly Hours: Full time/40 hours
Hours: 7:00am-3:30pm, 8:00-4:30pm; 9-5:30pm; 10-6:30pm
Week Schedule: Friday-Wednesday; other days/events/times as needed.

The security team is responsible for providing a safe and engaging environment for museum employees and visitors, as well as campus tenants and their visitors, by protecting and securing the galleries and grounds, as well as monitoring the campus while posted in the museum’s lobby.

Learn more and apply to the Security Guard position here.

SECURITY GUARD
3rd Shift

Description
Weekly Hours: Full-time/40 hours
Hours: 3rd shift – 11:00pm-7:00am
Week Schedule: Tuesday-Saturday

The security team is responsible for providing a safe and engaging environment for museum employees and visitors, as well as campus tenants and their visitors, by patrolling and securing the galleries and grounds, as well as monitoring the campus while posted in the museum’s lobby.

Learn more and apply to the Security Guard position here.

MEMBERSHIP AND DONOR STEWARDSHIP MANAGER

Description
The Membership and Donor Stewardship Manager is responsible for advancing the MASS MoCA membership program and ensuring the stewardship of MASS MoCA’s constituencies. As Membership Manager (70% of role), this position will generate important operations revenue by maintaining strong member relations and maintaining and growing membership through outreach and events. This individual will utilize the Tessitura database to organize communications, process memberships, and analyze and identify trends to better serve members. This position will work in collaboration with colleagues across the institution to develop and execute innovative opportunities to engage members through events and programs and broaden the membership base. As Donor Stewardship Manager (30% of role), this position will work with the Development Operations Manager to maintain a practice of timely and thoughtful acknowledgements of annual fund gifts to the institution, working in partnership with colleagues across the institution to develop and execute engaging stewardship plans for key donors and developing acknowledgement protocols to connect with and thank donors at all levels. This position will contribute to creating an energetic and enthusiastic culture of philanthropy.

Learn more and apply to the Membership and Donor Stewardship Manager position here.

ASSOCIATE DIRECTOR OF DEVELOPMENT

Description
Working with the Director of Development, this position will develop and manage a comprehensive program in order to increase the support of existing donors, re-engage former supporters, and attract new benefactors to increase annual revenue in order to support the overall goals of MASS MoCA.The Associate Director of Development implements and maintains a strong list of prospective individual and corporate supporters while continuing to engage with current and past donors for both annual, program, and capital support. Central to this position is working with the Development team to acknowledge supporters in a consistent and creative way to build confidence in the organization.

Learn more and apply to the Associate Director of Development position here.

CUSTODIAL SUPERVISOR

Description
MASS MoCA is looking for an experienced second shift supervisor for our custodial team.
Second shift is 3:30pm to 11:30pm during the off season, and 5:30pm- 1:30am during the summer season.

Job Summary
To work in a fast paced, changing environment and run the day to day operation of the custodial department. To take on cleaning tasks, supervise and inspect employees work, coach employees where and when needed. To be available to work events, weekends, any overtime and holidays as needed.

Learn more and apply to the Custodial Supervisor position here.

CUSTODIAN
2nd shift, temporary

Description
MASS MoCA is accepting applications for a temporary full-time custodian opening that will run through the end of May.
2nd Shift: Temporary Role, Monday- Friday 3:30pm-11:30pm
Ideal candidates will be available to fill in other shifts as needed.

Custodial responsibilities will include:

  • Sanitizing and disinfecting throughout the museum
  • Performing all routine cleaning tasks including sweeping, mopping, vacuuming, cleaning restrooms, washing windows and walls, restocking supplies, and other duties assigned using prescribed procedures
  • Trash removal, recycling, and sanitation of waste receptacles
  • Cleaning and supporting special events on the MASS MoCA campus
  • Reporting observed damages or defects in assigned areas
  • Assisting with snow removal and sanding
  • Implementing technical and safety procedures as instructed by his/her supervisor
  • Assuming additional responsibilities as required

Learn more and apply to the Custodian position here.

 

MASS MoCA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, language and culture, economic status, educational background, gender, geographic location, housing status, marital status, mental ability, national origin, parental status, physical ability, political philosophy, race, religion, spiritual beliefs, sexual orientation, body shape and size, immigration status, indigenous heritage, and veteran status. Applicants requiring reasonable accommodations for the application and/or interview process should notify a representative from the HR department at humanresources@massmoca.org.
Employment at MASS MoCA is contingent on the verification of background information submitted by the applicant, including the completion of a criminal record check/CORI check.

 

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