MASS MoCA

Massachusetts Museum of Contemporary Art

Frequently Asked Questions

FAQ

How do I purchase a Gift Certificate?
  • To purchase a Gift Certificate, please contact the Box Office at 413-662-2111 or visit the Box Office in the museum lobby. Gift Certificates can be used for museum admission, event tickets, membership, or at the MASS MoCA Store. The certificate must be physically present at the time of use to be redeemed.
  • We also offer, as an alternative, the ability to place funds on another patron’s MASS MoCA account. These are digitally stored, never expire, and can be used for museum admission, event tickets, or membership. These funds can be redeemed by calling, emailing, or coming in-person to the museum. This method CANNOT be used at the MASS MoCA Store.
  • All Gift Certificates and on-account funds are non-transferable, non-refundable, and are not redeemable for cash.
Do any exhibitions require separate tickets?
  • To the Moon & Chalkroom: Reservations are required to experience Laurie Anderson and Hsin-Chien Huang’s two virtual reality works, To the Moon and Chalkroom; there is no additional charge, but advanced reservations are required.  Reservations are not required to view the other works on view in the Laurie Anderson exhibition.

Reservations are not required to view James Turrell’s C.A.V.U. (Skyspace) during museum hours. Limited Friday and Sunday reservations for James Turrell’s C.A.V.U. (Skyspace) at dusk are available on a rolling basis. We are currently not offering dawn viewings.

How do I purchase Mass. EBT/WIC/Connect Care admission?
  • EBT/WIC Cardholders are able to purchase their museum admission in person at the Box Office. Please speak with the Box Office staff member upon arrival. A valid Massachusetts EBT card must be presented to receive discounted admission.
How do I use my Whitney Museum reciprocal membership?
  • Whitney Museum members are able to receive free admission in person upon presenting proof of active membership with the Whitney at the Box Office on the day of their visit.
Are passes from the Library Pass program being accepted for admission?
What does MASS MoCA stand for?
  • Massachusetts Museum of Contemporary Art
Where is MASS MoCA? How do I get there? How can I contact you?
  • We are located at 1040 MASS MoCA Way in North Adams, Massachusetts, in the northwest corner of the state. You can find detailed driving directions here. Our mailing address is MASS MoCA, 1040 MASS MoCA Way, North Adams, MA 01247. Our email address is info@massmoca.org. Our box office phone number is 413.662.2111.
How do I contact MASS MoCA about making a donation to my organization?
  • As a non-profit organization that raises money from donors, MASS MoCA does not donate money to other organizations or causes. We are happy to provide gallery passes to be used for raffles, auctions, or door prizes to qualified charities, upon approval. Requests must be submitted in writing via mail, fax (413.663.8548) or email. No phone calls please.
Is MASS MoCA accessible? Do you have wheelchairs?
  • MASS MoCA is wheelchair-accessible. There is one outdoor exhibit, all utopias fell, which is not fully accessible to wheelchair users. We have four wheelchairs, which are available in the lobby on a first come, first served basis. There is ample handicapped parking, and we invite all patrons to drop off visitors near the front door. (The site is very large and the distances—by some museum measures—are great.)
Can I bring my pet to MASS MoCA?
Does MASS MoCA show work by local artists?
  • MASS MoCA has frequently included the works of regional artists in its exhibitions, including Jenny Holzer (Hoosick Falls, NY), Michael Oatman (Troy, NY), Michael Glier (Hoosick Falls, NY), Mark Taylor (Williamstown, MA), Kathy High (Troy, NY), Laylah Ali (Williamstown), Jane South (Williamstown), Gregory Crewdson (Becket, MA), Jarvis Rockwell (North Adams, MA), Mary Lum (North Adams), Peggy Diggs (Williamstown), Kim Faler (North Adams), Jason Middlebrook (Hudson, NY), Danny O (North Adams), and Barbara Takenaga (Williamstown). We do not, however, have a particular “program” designed specifically for regional artists.
How can I submit my work for consideration by your curator?
  • Our curatorial department does not accept unsolicited submissions from artists.
How can I submit my work for consideration by your performing arts department?
  • Our performing arts department does not accept unsolicited submissions from artists.
Does MASS MoCA ever offer free admission to its galleries?
  • As an institution with a large physical plant and a small endowment, MASS MoCA must rely on admission revenue to cover the most basic operating expenses. On the occasions when we do offer free admission, we promote it heavily through the local press and on the radio. There are passes available at most Berkshire County and regional libraries—including the North Adams Public Library—which can be checked out for complimentary admission to MASS MoCA’s galleries.
I do not have a car. Can I take public transportation to MASS MoCA?
  • You may take Amtrak (or fly) from New York City to Albany, NY, where you can rent a car (Albany is a one-hour drive from North Adams). There is one Amtrak train a day from Boston to Pittsfield, MA. While there is no car rental agency at the Pittsfield train station, you can call a cab for the 30-minute ride to North Adams. Bonanza Bus Lines (800.556.3815) services Williamstown (from both Boston and NYC), which is a 10-minute cab ride to MASS MoCA. Metro-North from NYC’s Grand Central Station is connected to Wassaic, which is soon to be a Zipcar location.
  • The Berkshire Flyer: The Berkshire Flyer is Amtrak’s new seasonal passenger rail service between New York City and the Berkshires. Beginning on July 8, 2022, The Berkshire Flyer will provide rail service from New York City to Pittsfield in the Berkshires each weekend through Labor Day weekend. Take time to enjoy the scenic view along the trip! Book your ticket now and come and discover summer in the Berkshires. Learn more here.
  • The following car services offer one-way trips from the Albany airport or train station to MASS MoCA:
  • Norm’s Limo
  • Transport the People
  • Upstate Green Cab
Where can I stay overnight in the area?
  • We put together a list of hotels in the region. Click here.
Where can I find a place to eat in the area?
  • We put together a list of restaurants in the region. Click here.
Can I take photographs in the galleries and at shows?
  • Still photography and video are permitted for personal, noncommercial use, with the exception of designated restricted areas, including all James Turrell installations. Flash, tripods, drones, and camera extension poles are not allowed.
  • If you are shooting for a media outlet, contact press@massmoca.org.
  • For information on commercial photoshoots, contact events@massmoca.org.
When does the _______ exhibition come down? (or go up?)
  • We try to post exhibition opening and closing dates on our website and to keep them updated, but if you are coming to MASS MoCA to see a particular exhibition, you should call the box office at 413.662.2111 x1 to check on the exact opening and closing dates.
Does MASS MoCA host weddings and other special events?
  • Yes. Special event spaces are available to museum members at the Contemporary Circle level or higher. Availability is subject to conservation requirements and the MASS MoCA program schedule. Indoor events cannot begin until 2 hours after the museum closes. For photos and additional information, see Special Events or contact Chris Handschuh at 413.664.4481 x8157 or chandschuh@massmoca.org.
Can I solicit my goods or services at MASS MoCA?
  • MASS MoCA encourages local businesses and non-profit organizations to post notices for goods and services on its Community Bulletin Boards, located adjacent to Tunnel City Coffee and at Lickety Split, the museum café.  MASS MoCA does not permit unauthorized solicitation on its campus.