FAQ & COVID-19 Info

• Proof of a COVID-19 vaccination is not required for entry to the MASS MoCA galleries.

• As of June 27, proof of COVID-19 vaccinations is no longer required for performances, at this time.

• As of June 27, masking indoors is optional for gallery visitors.
• Masking is still required for all indoor performance for those over 2—regardless of vaccination status.

• MASS MoCA is at full capacity for both our galleries and performances. Social distancing is encouraged—our vast galleries and courtyards allow plenty of space to wander.

• Advanced tickets are recommended but not required. To purchase, click here. Walk-up tickets can be purchased at the Box Office in the museum lobby.

• Yes! Kidspace and the ArtBar are open during weekends and school breaks (and always free!).

• Yes. The gift shop is open during museum hours. Can’t make it in person? Visit our online shop here.

Yes, Lickety Split, our museum cafe is open serving up sandwiches, salads, coffee, and delicious ice cream. Pre-order refreshments, here, or place an order in person.

Ample indoor seating options are available and are cleaned between every use. For their hours of operation, please visit the Lickety Split website.

• To purchase a Gift Certificate, please contact the Box Office at 413-662-2111 or visit the Box Office in the museum lobby. Gift Certificates can be used for museum admission, event tickets, membership, or at the MASS MoCA Store. The certificate must be physically present at the time of use to be redeemed.
• We also offer, as an alternative, the ability to place funds on another patron’s MASS MoCA account. These are digitally stored, never expire, and can be used for museum admission, event tickets, or membership. These funds can be redeemed by calling, emailing, or coming in-person to the museum. This method CANNOT be used at the MASS MoCA Store.
• All Gift Certificates and on-account funds are non-transferable, non-refundable, and are not redeemable for cash.

• Perfectly Clear & Hind Sight: Reservations are required for James Turrell’s Perfectly Clear and Hind Sight; there is no additional charge, but advanced reservations are required. Reservations are not required to view the other works in the exhibition, James Turrell: Into the Light.
  • Make Perfectly Clear and Hind Sight reservations here

Please note: strobe light effects are used in Perfectly Clear. Kids must be 6 and older to enter Perfectly Clear or Hind Sight. For Perfectly Clear, kids 6-12 need to hold an adult’s hand.

• To the Moon & Chalkroom: Reservations are required to experience Laurie Anderson and Hsin-Chien Huang’s two virtual reality works, To the Moon and Chalkroom; there is no additional charge, but advanced reservations are required.  Reservations are not required to view the other works on view in the Laurie Anderson exhibition.
  • Make To the Moon and Chalkroom reservations here

Reservations are not required to view James Turrell’s C.A.V.U. (Skyspace) during museum hours. C.A.V.U. at dawn or dusk experiences are suspended until the spring.

• EBT/WIC Cardholders are able to purchase their museum admission in person at the Box Office. Please speak with the Box Office staff member upon arrival. A valid Massachusetts EBT card must be presented to receive discounted admission.

• Whitney Museum members are able to receive free admission in person upon presenting proof of active membership with the Whitney at the Box Office on the day of their visit.

• Yes, visitors using a Library Pass are able to receive their museum admission in person at the Box Office. Please speak with the Box Office staff member upon arrival. A physical pass from your library is required at entry. Learn if your local library is a Library Pass program member here.

• Massachusetts Museum of Contemporary Art

• We are located at 1040 MASS MoCA Way in North Adams, Massachusetts, in the northwest corner of the state. You can find detailed driving directions here. Our mailing address is MASS MoCA, 1040 MASS MoCA Way, North Adams, MA 01247. Our email address is info@massmoca.org. Our box office phone number is 413.662.2111.

• As a non-profit organization that raises money from donors, MASS MoCA does not donate money to other organizations or causes. We are happy to provide gallery passes to be used for raffles, auctions, or door prizes to qualified charities, upon approval. Requests must be submitted in writing via mail, fax (413.663.8548) or email. No phone calls please.

• MASS MoCA is wheelchair-accessible. There is one outdoor exhibit, all utopias fell, which is not fully accessible to wheelchair users. We have four wheelchairs, which are available in the lobby on a first come, first served basis. There is ample handicapped parking, and we invite all patrons to drop off visitors near the front door. (The site is very large and the distances—by some museum measures—are great.)

• Sorry, but pets are not permitted in the museum, or on our campus. We do not have a space where you can comfortably leave a pet outside. Following is a list of pet-sitting/kennel services in the area: Berkshire Barks Pet Sitting, 413.663.0594, info@berkshirebarks.com.; Clover Hill Farm, 413.458.3376; Havenwood Kennel, 413.662.3647; Love Us And Leave Us, 413.464.9200, luludogdaycare@gmail.com.

• MASS MoCA has frequently included the works of regional artists in its exhibitions, including Jenny Holzer (Hoosick Falls, NY), Michael Oatman (Troy, NY), Michael Glier (Hoosick Falls, NY), Mark Taylor (Williamstown, MA), Kathy High (Troy, NY), Laylah Ali (Williamstown), Jane South (Williamstown), Gregory Crewdson (Becket, MA), Jarvis Rockwell (North Adams, MA), Mary Lum (North Adams), Peggy Diggs (Williamstown), Kim Faler (North Adams), Jason Middlebrook (Hudson, NY), Danny O (North Adams), and Barbara Takenaga (Williamstown). We do not, however, have a particular “program” designed specifically for regional artists.

• Due to limited staffing and the high volume of submissions we receive, our curatorial department is no longer able to accept unsolicited submissions from artists.

• Due to limited staffing and the high volume of submissions we receive, our performing arts department is no longer able to accept unsolicited submissions from artists.

• We have been inundated with requests for information, so we published a book called MASS MoCA: From Mill to Museum. The book can be purchased here. We have a small staff, and it is impossible to meet with all the researchers who request interviews. You should be able to find a great deal of information about MASS MoCA on this website.

• As an institution with a large physical plant and a small endowment, MASS MoCA must rely on admission revenue to cover the most basic operating expenses. On the occasions when we do offer free admission, we promote it heavily through the local press and on the radio. There are passes available at most Berkshire County and regional libraries—including the North Adams Public Library—which can be checked out for complimentary admission to MASS MoCA’s galleries.

• You may take Amtrak (or fly) from New York City to Albany, NY, where you can rent a car (Albany is a one-hour drive from North Adams). There is one Amtrak train a day from Boston to Pittsfield, MA. While there is no car rental agency at the Pittsfield train station, you can call a cab for the 30-minute ride to North Adams. Bonanza Bus Lines (800.556.3815) services Williamstown (from both Boston and NYC), which is a 10-minute cab ride to MASS MoCA. Metro-North from NYC’s Grand Central Station is connected to Wassaic, which is soon to be a Zipcar location.
• The Berkshire Flyer: The Berkshire Flyer is Amtrak’s new seasonal passenger rail service between New York City and the Berkshires. Beginning on July 8, 2022, The Berkshire Flyer will provide rail service from New York City to Pittsfield in the Berkshires each weekend through Labor Day weekend. Take time to enjoy the scenic view along the trip! Book your ticket now and come and discover summer in the Berkshires. Learn more here.
• The following car services offer one-way trips from the Albany airport or train station to MASS MoCA:
• Norm’s Limo
• Transport the People
• Upstate Green Cab

• We put together a list of hotels in the region. Click here.

• You’ll find dining info here.

• Still photography and video are permitted for personal, noncommercial use, with the exception of designated restricted areas, including James Turrell: Into the Light and C.A.V.U. Flash, tripods, drones, and camera extension poles are not allowed.
• If you are shooting for a media outlet, contact press@massmoca.org.
• For information on commercial photoshoots, contact events@massmoca.org.

• We try to post exhibition opening and closing dates on our website and to keep them updated, but if you are coming to MASS MoCA to see a particular exhibition, you should call the box office at 413.662.2111 x1 to check on the exact opening and closing dates.

• Yes. Special event spaces are available to museum members at the Contemporary Circle level or higher. Availability is subject to conservation requirements and the MASS MoCA program schedule. Indoor events cannot begin until 2 hours after the museum closes. For photos and additional information, see Special Events or contact Chris Handschuh at 413.664.4481 x8157 or chandschuh@massmoca.org.

• MASS MoCA encourages local businesses and non-profit organizations to post notices for goods and services on its Community Bulletin Boards, located adjacent to Tunnel City Coffee and at Lickety Split, the museum café.  MASS MoCA does not permit unauthorized solicitation on its campus.