FAQ & COVID-19 Info

• Physical or digital proof of full vaccination is required and will be checked at entry.
• Visitors are considered fully vaccinated two weeks after the last dose was administered.
• Photo ID is required for visitors over 18.
• Children under 12 who are not vaccinated must be accompanied by a fully vaccinated adult.

• No, children under 12 must be accompanied by an adult who can show proof of vaccination along with their photo ID.

• A photo or hard copy of an official immunization record of a vaccine administered from within or outside the U.S.
• NYC COVID Safe App
• New York State Excelsior App or Excelsior Plus App
• Other state or federally issued digital proof

• MASS MoCA requires masking indoors for staff, patrons, tenants, and customers over 2 years of age—regardless of vaccination status—except while eating and drinking in designated areas.

• Please call the Berkshire Health System’s COVID-19 hotline at 855-262-5465 for more information. The hotline is staffed from 8 a.m. to 4:30 p.m. seven days a week.
• For those living outside of Berkshire Country visit vaccinefinder.org.

• Visitors to the retail and food service operations will be required to wear masks unless eating or drinking.

• MASS MoCA will coordinate with your tour group leader and share our policy that vaccination is required and that we will deny entry to anyone without proof of vaccination. We will accept vaccine certification from partner organizations such as public schools and universities. For example, if a partner organization requires proof of vaccination of all tour participants, MASS MoCA will accept written certification from the partner organization as proof of vaccination. If written certification is not available, each member of the tour group will be required to provide proof of vaccination.

• MASS MoCA is not currently accepting testing as an alternative to being fully vaccinated except for individuals who need reasonable accommodations due to a medical exception or sincerely held religious belief. These attendees must provide proof of a negative Covid-19 PCR test taken within 72 hours of the event and may be asked to attest to their exemption request at time of purchase.

• As of May 29, the state of Massachusetts will lift COVID-19 restrictions. We are excited to return to full capacity for both our galleries and performances. Social distancing will continue to be encouraged–our vast galleries and courtyards allow plenty of space to wander.

• Timed ticketing is recommended but not required, with entry times on the hour and half-hour. To purchase, click here. Walk-up tickets can be purchased at the Box Office in the museum lobby.

• As of May 29, Massachusetts has lifted all travel restrictions; the 10 day quarantine for out of state travelers no longer applies.

• The Anselm Kiefer exhibition is temporarily closed. Laurie Anderson & Hsin-Chien Huang’s two virtual reality experiences are closed until further notice — all other exhibitions are open.

• Yes. All public restroom facilities are fully functioning and thoroughly cleaned hourly by our hardworking custodial team.

• Yes! Kidspace and the ArtBar are open during weekends and school breaks(and always free!).

• Yes. The gift shop is open during museum hours. Can’t make it in person? Please visit our online shop here.

Yes, Lickety Split, our museum cafe is open serving up sandwiches, salads, coffee, and delicious ice cream. Pre-order refreshments, here, or place an order in person.

Ample indoor seating options are available and are cleaned between every use. For their hours of operation, please visit the Lickety Split website.

• To purchase a Gift Certificate, please contact the Box Office at 413-662-2111 or visit the Box Office in the museum lobby. Gift Certificates can be used for museum admission, event tickets, membership, or at the MASS MoCA Store. The certificate must be physically present at the time of use to be redeemed.
• We also offer, as an alternative, the ability to place funds on another patron’s MASS MoCA account. These are digitally stored, never expire, and can be used for museum admission, event tickets, or membership. These funds can be redeemed by calling, emailing, or coming in-person to the museum. Digital funds are currently not accessible from our website. This method CANNOT be used at the MASS MoCA Store.
• All Gift Certificates and on-account funds are non-transferable, non-refundable, and are not redeemable for cash.

• Reserve a time to experience James Turrell: Into the Light. There is no additional charge to enter the James Turrell galleries.
• Sign up to visit James Turrell: Into the Light here

• EBT/WIC Cardholders are able to purchase their museum admission in person at the Box Office. Please speak with the Box Office staff member upon arrival. A valid Massachusetts EBT card must be presented to receive discounted admission.

• For reciprocal membership, Whitney Members should choose the Whitney Member Ticket option when reserving advance timed tickets online. Whitney members must present valid Whitney ID at entry for Reciprocal Member Admission.

• Yes, visitors using a Library Pass are able to receive their museum admission in person at the Box Office. Please speak with the Box Office staff member upon arrival. A physical pass from your library is required at entry.

• Massachusetts Museum of Contemporary Art

• We are located at 87 Marshall Street in North Adams, Massachusetts, in the northwest corner of the state. You can find detailed driving directions here. Our mailing address is 1040 MASS MoCA Way, North Adams, MA 01247. Our email address is info@massmoca.org. Our box office phone number is 413.662.2111.

• As a non-profit organization that raises money from donors, MASS MoCA does not donate money to other organizations or causes. We are happy to provide gallery passes to be used for raffles, auctions, or door prizes to qualified charities, upon approval. Requests must be submitted in writing via mail, fax (413.663.8548) or email. No phone calls please.

• MASS MoCA is wheelchair-accessible. There is one outdoor exhibit, all utopias fell, which is not fully accessible to wheelchair users. We have four wheelchairs, which are available in the lobby on a first come, first served basis. There is ample handicapped parking, and we invite all patrons to drop off visitors near the front door. (The site is very large and the distances—by some museum measures—are great.)

• Sorry, but pets are not permitted in the museum, or on our campus. We do not have a space where you can comfortably leave a pet outside. Following is a list of pet-sitting/kennel services in the area: Berkshire Barks Pet Sitting, 413.663.0594, info@berkshirebarks.com.; Clover Hill Farm, 413.458.3376; Havenwood Kennel, 413.662.3647; Love Us And Leave Us, 413.464.9200, luludogdaycare@gmail.com.

• MASS MoCA has frequently included the works of regional artists in its exhibitions, including Jenny Holzer (Hoosick Falls, NY), Michael Oatman (Troy, NY), Michael Glier (Hoosick Falls, NY), Mark Taylor (Williamstown, MA), Kathy High (Troy, NY), Laylah Ali (Williamstown), Jane South (Williamstown), Gregory Crewdson (Becket, MA), Jarvis Rockwell (North Adams, MA), Mary Lum (North Adams), Peggy Diggs (Williamstown), Kim Faler (North Adams), Jason Middlebrook (Hudson, NY), Danny O (North Adams), and Barbara Takenaga (Williamstown). We do not, however, have a particular “program” designed specifically for regional artists.

• Due to limited staffing and the high volume of submissions we receive, our curatorial department is no longer able to accept unsolicited submissions from artists.

• Due to limited staffing and the high volume of submissions we receive, our performing arts department is no longer able to accept unsolicited submissions from artists.

• We have been inundated with requests for information, so we published a book called MASS MoCA: From Mill to Museum. The book can be purchased here. We have a small staff, and it is impossible to meet with all the researchers who request interviews. You should be able to find a great deal of information about MASS MoCA on this website.

• As an institution with a large physical plant and a small endowment, MASS MoCA must rely on admission revenue to cover the most basic operating expenses. Occasionally we identify a corporate sponsor, but this is not a regularly scheduled event. When we do offer free admission, we promote it heavily through the local press and on the radio. There are passes available at most Berkshire County libraries—including the North Adams Public Library—which can be checked out for complimentary admission to MASS MoCA’s galleries.

• You may take Amtrak (or fly) from New York City to Albany, NY, where you can rent a car (Albany is a one-hour drive from North Adams). There is one Amtrak train a day from Boston to Pittsfield, MA. While there is no car rental agency at the Pittsfield train station, you can call a cab for the 30-minute ride to North Adams. Bonanza Bus Lines (800.556.3815) services Williamstown (from both Boston and NYC), which is a 10-minute cab ride to MASS MoCA. Metro-North from NYC’s Grand Central Station is connected to Wassaic, which is soon to be a Zipcar location.
• The following car services offer one-way trips from the Albany airport or train station to MASS MoCA:
• Norm’s Limo
• Transport the People
• Upstate Green Cab

• We put together a list of hotels in the region. Click here.

• You’ll find dining info here.

• Yes. In the galleries, photography (without a flash) is permitted everywhere, except where artists restrict photography, including within the exhibition James Turrell: Into the Light. Flash photography and drone photography is prohibited in all the galleries and during all live events. Please leave your cameras with detachable lenses and tripods at home, we don’t allow these in performance venues either. If you are a professional photographer hoping to obtain a photo pass, contact press@massmoca.org.

• We try to post exhibition opening and closing dates on our website and to keep them updated, but if you are coming to MASS MoCA to see a particular exhibition, you should call the box office at 413.662.2111 x1 to check on the exact opening and closing dates.

• Yes. Special event spaces are available to museum members at the Contemporary Circle level or higher. Availability is subject to conservation requirements and the MASS MoCA program schedule. Indoor events cannot begin until 2 hours after the museum closes. For photos and additional information, see Special Events or contact Chris Handschuh at 413.664.4481 x8157 or chandschuh@massmoca.org.

• MASS MoCA encourages local businesses and non-profit organizations to post notices for goods and services on its Community Bulletin Boards, located adjacent to Tunnel City Coffee and at Lickety Split, the museum café.  MASS MoCA does not permit unauthorized solicitation on its campus.