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MASS MoCA Internship Program

  • Exhibition

  • MASS MoCA

MASS MoCA Fall 2017 Internships

Internship Application Deadline: Tuesday, August 1
Internship Dates:
Friday, September 9 – Sunday, December 17 (unless otherwise specified)
All applicants must be US citizens, over the age of 18
Most interns MUST have a valid US driver’s license unless specified.

Digital Services Intern: The intern documents all of MASS MoCA’s visual and performing arts programs, as well as education activities, art fabrication, studio residencies, development events, and the overall vibrancy of our bustling 16-acre, 28-building campus. The intern organizes and maintains current and archive material within an online digital assets management system. In addition to comfort shooting and editing (Photoshop) still images, the intern should have significant experience in recording moving images and editing video (Final Cut Pro-X). The intern will update the museum’s robust website as well as contribute to our social media platforms. A driver’s license might be helpful, but is not required.

Communications: The intern works on all aspects of marketing and public relations to support MASS MoCA’s visual and performing arts programs. There is a strong emphasis on groundwork: street-level marketing throughout western Massachusetts, northwest Connecticut, eastern-central New York, and southern Vermont. The marketing intern logs lots of miles spreading news about MASS MoCA events across our beautiful region. Days in the office include written contributions to social media, eblasts, websites, press releases, and other promotional material. The interns are responsible for preparing press kits and for keeping MASS MoCA’s event listings current on regional event calendars. The interns help with bulk mailings, occasionally staff an off-site information booth interacting with tourists, and sometimes join an ambassador team to attend concerts, comedy shows, and music festivals around the northeast to promote our extensive program of live events. Interns are expected to attend internal and interdepartmental marketing meetings, museum tours, and work a weekly shift at the museum’s busy Info Desk. If that sounds like a lot — it’s because it is — and we promise tons of fun along the way. A driver’s license and sense of humor are required.

Stage Tech / Performing Arts Production: Interns work with the production coordinator, master electrician, house sound engineer, and house crew on all aspects of technical theater, music, and films. This includes hands­-on in all of the following areas: carpentry, lighting, sound, audio/visual, and running crew. You are not required to have a driver’s license.

Performing Arts Administration: Intern works directly with the Managing Director of Performing Arts in the coordination of current and future season planning, general office work, and maintaining and updating all performing arts files, databases, and calendars. The intern will alternate between the Director of Artist Services & Intern Programs and project coordinator with drafting event programs, researching upcoming artists, and assisting with front-of-house operations as well as with artist services to arrange transportation and housing logistics of visiting artists, staff, and fellow interns. You are required to have a valid US driver’s license.

Development: Interns in the development department will work to help ensure the success of MASS MoCA’s fundraising activities, which supports $3.3m in annual income. Work will vary between specifics projects, for which the intern will have the opportunity to see the project from start to finish, and individual tasks on larger projects directed by department staff. The intern will gain experience in prospect research, grant-writing, direct mail solicitations, special events, membership programs, and database management. In an average week, you will spend approximately 40% of your time working on prospect research and proposal preparation, 40% on membership and individual giving, with the remaining 20% alternating as the workload requires. You are not required to have a driver’s license.

Visual Arts (Curatorial): Intern assists in the day-to-day operations of a busy curatorial department and helps with the preparations for upcoming programs, as well as the maintenance of current exhibitions. Responsibilities consist mainly of research, writing, and administrative duties, and may also include assistance in the procuring of exhibition materials, installation of art works as necessary, and any number of unexpected errands or jobs required to help maintain an ambitious exhibition program of contemporary art. Intern also works with the Education department, receiving training to lead tours of exhibitions, interact with museum visitors, and develop focused “spotlight” talks on topics of special interest. This is a crucial part of the internship experience. The successful candidate should be self-sufficient, and have an eye for detail, strong writing and research skills, and a positive attitude about performing many kinds of tasks on a demanding schedule. Must have driver’s license and be willing to do a fair amount of driving.

Visual Arts (Registrarial): Intern assists in the day-to-day operations of a busy curatorial department and helps with the preparations for upcoming programs as well as the maintenance of current exhibitions. This position is primarily focused on registrarial duties, including the maintenance of checklists and databases, preparation of loan requests, and assisting with condition reports. Responsibilities may also include research, correspondence with lenders and artists, assistance in the procuring of exhibition materials, installation of A/V equipment and lighting, and assisting in the preparation, fabrication, and installation of artworks as needed. Intern also works with the Education department, receiving training to lead tours of exhibitions, interact with museum visitors, and develop focused “spotlight” talks on topics of special interest. This is a crucial part of the internship experience. The successful candidate should be detail-oriented, have good written and verbal communication skills, and have a positive attitude about performing many kinds of tasks on a demanding schedule. Must have driver’s license and be willing to do a fair amount of driving.

Graphic Design: Intern assists in day-to-day tasks of the museum’s in-house design studio, working directly with the senior and junior graphic designers. Projects include production and installation of vinyl exhibition graphics and wayfinding signage; design and production of seasonal marketing collateral (posters, ads, social media graphics); vendor contact; upkeep of website components; and general studio tasks. Intern should demonstrate enthusiasm, stamina, good attention to detail, and willingness to work with a team. Excellent knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop) required. Interested applicants must submit a cover letter, résumé, and portfolio link in order to be considered for this internship. A driver’s license might be helpful, but is not required.

Education: Public EngagementEducation interns focus on public engagement during the museum’s peak visitation season. This summer internship is an opportunity for current or recently graduated college students who want to explore the dynamic, fast-paced world of museum education. Practical experience is gained through interactions with the public by conducting conversational-style tours in the main galleries, serving at the Information Desk, and managing public hours in Kidspace to help visitors explore the exhibition and create their own works of art at the drop-in ArtBar. Interns help with planning and implementing public programs and private group tours as needed. Successful candidates should be self-sufficient, have an eye for detail, strong oral, writing, and research skills, an enthusiasm for public speaking, and strong customer service skills. They should be able to learn quickly and be confident in their abilities to take on “trial by fire” challenges. Preference is given to candidates with museum / art education experience. Weekend hours required. A driver’s license might be helpful, but is not required.

Audience Services: This position incorporates interpersonal skills and organizational skills to operate and coordinate all aspects of ticket sales for both performing arts events and gallery admission. The audience services intern reports to the box office manager and assists with data management, generating lists, analyzing ticketing data, acting as a greeter, and providing customer service (general information about MASS MoCA and North Adams), as well as maintaining the overall look of the lobby. The intern is responsible for providing phone and administrative support, processing ticket orders, maintaining the mailing list database and daily cash drawer. The intern will be responsible for working the Information Desk, giving private and public tours of the MASS MoCA galleries, attending a variety of events to promote MASS MoCA, such as the Green River Festival and a variety of downtown and local happenings. This intern will learn basic and complex functions of Tessitura ticketing software. The capstone of the internship is the FreshGrass Festival in September working all aspects of front-of-house operations, including supervision of volunteers, managing the guest list, and wayfinding sign list for festival campgrounds. Candidates must be friendly, patient, computer-savvy, self-starting, and confident to work independently during performing arts and outreach events. Knowledge of the North Adams area and experience with customer service are preferred. Experience with ticketing software (Tessitura) is desirable, but not required. Customer service experience is a must. A driver’s license might be helpful, but is not required.

To apply to the MASS MoCA Internship Program: Send application form, cover letter, résumé, and two letters of references via email: internapplications@massmoca.org or fax to MASS MoCA c/o Meghan Robertson, Artist Services + Internship Program Director at 413.664.4519.


APPLICATION PROCESS

Q: How do I apply via email?
A: We encourage you to apply via email. You may submit application materials (this application, cover letter, résumé, and two reference letters) in the text of an email or as PDF attachments. Reference letters may be submitted separately by the person writing the letter. Please ask references to include contact information in their letter. Submit all applications to Meghan Robertson Labbee.

Q: May reference letters be submitted via email?
A: Yes. Two reference letters may be submitted via email with your application or separately. Please ask letter-writers to include contact information.

Q: May I apply via regular mail?
A: Yes. Please address mailed applications to Meghan Robertson Labbee, Artist Services + Internship Program Director, MASS MoCA, 1040 MASS MoCA Way, North Adams, MA 01247.

Q: Will my application be reviewed if it is incomplete?
A: No, departments only review completed applications.

Q: Is a valid driver’s license required?
A: In most departments, it is required and will be listed in each internship description. Those departments do not accept candidates that do not meet this criteria.

Q: Are MASS MoCA internships open to international applicants?
A: MASS MoCA can only accept applications from applicants who already have US citizenship. Unfortunately, we are unable to be a host organization for an international applicant.

STIPEND AND HOUSING

Q: Are the interns compensated?
A: All departments offer each intern $125/week stipend, plus housing for the duration of the internship in that department.

Q: What is intern housing like?
A: Located within walking distance of MASS MoCA, intern housing is furnished with basic furniture, kitchenware, TV/DVD, basic cable, washer/dryer, WiFi Internet, and off-street parking. Interns share a bedroom (usually 2 interns per bedroom) and common areas with fellow interns. Interns are responsible for their own meals.

Q: Are pets permitted in intern housing?
A: No, pets are not permitted in intern housing. Please find alternate pet care for the full duration of your internship.

WORK SCHEDULE AND DAYS OFF

Q: How many hours do interns work?
A: Full-time interns will work 40+ hours per week. This is the best way to experience the inner workings of each department. Days off are determined by each department according to its needs.

Q: Are interns allowed to leave for several days at a time?
A: If you have a wedding or some other brief (1–2 days) event to attend that has been planned in advance, please inform us of those dates if you are selected for an interview. If you would need to leave the internship for one week or more, please do not apply now. Consider applying in the future when your schedule is more flexible. We are looking for people who can work continuously for the duration of an internship. Summer is MASS MoCA’s busiest season.

Q: Do I have to stay the whole time?
A: Yes, you must be available for the full duration of the internship. There will be no exceptions for start or ending dates.

OTHER QUESTIONS

Q: What type of educational requirements will be part of this program?
A: There are three elements of the program:
1. Visitor Services: All interns interact with our audience by leading weekly public tours and working at the Information Desk.
2. Intern Education: Weekly presentation and discussion by department heads and/or visiting artists.
3. Intern Outings: All-intern, bi-weekly excursions to other regional cultural institutions, such as the Clark Art Institute, Williamstown Theatre Festival, and Jacob’s Pillow Dance.

Q: Who covers travel expenses?
A: Each intern is responsible for his or her own travel expenses to and from MASS MoCA.

Q: Is it possible to get academic-credit internships?
A: Yes, email Meghan Robertson Labbee for details, as they change each semester.

Q: More questions?
A: Please email Meghan Robertson Labbee.

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